To be eligible for a return, the product must be unworn, unused, unwashed, and in its original delivered condition (including all labels or tags). The item should be free from any wear, tear, washing, damage, or alterations. Violations include perfume, makeup, animal hair, other odors/stains,or missing tags. We reserve the sole right and discretion in determining the eligibility for any returns including but not limited to the condition of any returned order. Please read the Return/Refund Policy